Student Support Officer

Job Description Student Support Officer

Bishkek International School is a non-profit community school providing excellent international education in a safe, supportive and happy environment. The school opened in September 2011 and now has over 460 students from age 2 to 18. Fifty percent of our students are foreign citizens, children of employees of embassies, international organizations and international business or NGOs. Fifty percent of students are Kyrgyz citizens. The school welcomes all students regardless of ability, gender, ethnicity, language, or religious belief and everyone is encouraged to take part in all school activities. BIS is accredited by the New England Association of Schools and Colleges (NEASC) Commission on International Education. As an IB World School we offer the IB Diploma Programme, IB Middle Years Programme (MYP), and IB Primary Years Programme (PYP). We are also a Cambridge International School, offering the Cambridge IGCSE programme in Grades 9-10.

The Student Support Officer plays a crucial role in enhancing the overall student experience and maintaining a conducive and clean environment for learning and collaboration. These responsibilities often involve ensuring the safety, well-being, and smooth operation of various aspects of student life within the school premises. The position requires strong interpersonal skills, attention to detail, and the ability to multitask in a dynamic educational setting.

RESPONSIBILITIES

Playground Duties

1. Supervising students during breaks times, ensuring their safety, and promoting positive interactions among students.
2. Managing the logistics of student pick-up, finding students and ensuring a smooth and safe process for parents collecting their children and coordinating with staff to maintain order and efficiency during pick up times.

E-Kundoluk and Lichnoe Delo

1. Ensure accurate and timely entry of grades, attendance, and lesson topics into the E-Kundoluk system and other related subsystems, in compliance with requirements of the Ministry of Education and the Bishkek Educational Center. Provide assistance in the development and support of the E-Kundoluk infrastructure and its related subsystems.
2. Submit and verify all entries for accuracy, including current, quarterly, semester, and final grades.
3. Complete and update student personal files (Lichnoe Delo) in the required format, including term and semester grades, personal information, academic records, and other required documents.
4. Obtain necessary signatures from teachers and administration to validate records where required.

Administrative Tasks

1. Assist in organizing and coordinating student-related events, workshops, and activities.
2. Collaborate with relevant departments to facilitate smooth administrative processes.
3. Support Community events on weekends (or afterschool) for various duties.
4. Supervise Staff children during Orientation Weeks.

Learning Environment Support

1. Assist administrative staff with preparing and maintaining the school environment.
2. Help with putting up and taking down posters, displays, and other learning materials as needed.
3. Ensure classrooms and common areas reflect a safe, welcoming, and engaging learning atmosphere for students.

Communication

1. Act as a liaison between students and staff to facilitate effective communication.
2. Disseminate relevant information to students regarding academic programs, events, and facility updates.

General responsibilities

1. Act in accordance with the budgets, policies, procedures, directions and decisions of the school management.
2. Act as ambassador for the school and act in a manner that upholds the values and ethos of the school at all times.
3. Maintain high quality standards in all areas of the school.
4. Any other tasks as decided by management that contributes to the provision of quality education for children or the effective development of the School.
5. Address and report facility-related issues to the Facilities staff for resolution.
6. Ensure adherence to relevant policies and procedures related to student affairs and facilities maintenance.
7. Stay informed about changes in regulations or guidelines that may impact student services or facilities.
8. Identify and address challenges faced by students and teachers in relation to facilities or administrative processes.
9. Work proactively to find solutions to problems and improve overall student and facilities support services.

REPORTING

• Report to the Head of Administration & Assistant Principals.
• Positive cooperation is required with all administration, teaching and technical staff.

TIMING

• Full time position. Monday to Friday on school days from 9:00 noon to 17:30.

REQUIREMENTS

• Experience of working with children
• Fluency in spoken and written English and Russian
• Excellent interpersonal, team leadership and membership skills
• Able to communicate well with students, staff and parents and to gain their confidence and respect

Desirables

• Kyrgyz language skills
• Prior experience in an international teaching environment

APPLICATION

• Send your application in English by email. More info on bis.kg.
• Include: (i) a brief cover letter summarizing your suitability for the post and the reason for applying; (ii) your CV; (iii) a list of three referees with contact details.